Activation, wallet, payment - Here's how

Your HR department will inform you about the process specifically for your company

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The activation is then carried out in 4 steps:

1. Each employee receives an email from your HR department to register for the Regional Hero Benefit account. If you don't have a company email, your HR department will let you know exactly how this is organized in your company.

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2. Each employee must now complete their data in our online form. To do this, simply click on the link from the email from your HR department and enter the information. Now we can create your account.

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3. As soon as your account is created, you will receive an invitation email from Regional Hero to activate your card from us. This can take some time, as it is done separately for each employee. Please be patient here.

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4. With this invitation, you simply complete the activation process. To do this, follow a simple step-by-step guide, which we will then provide you with.

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A virtual Mastercard is automatically issued to every employee. This is simply stored and activated in the Regional Hero app and you can pay securely and contactlessly with your mobile phone at the checkout. An HR department will let you know in advance whether your company also uses physical cards. This costs an additional production fee.

The Benefit card is a Mastercard (virtual or as a physical card, depending on what your company chooses). This is limited to your postal code and the directly adjacent zip code areas (the first two digits in each case).

You can use it anywhere in your region Pay where Mastercard is accepted. In local shops and restaurants, in supermarkets, gas stations, specialty stores, etc.

When your Regional Hero Benefit card is successfully stored in the Regional Hero app, you can add the card to the wallet on your mobile phone. A wallet (German: wallet) is an app to carry out payment transactions on the go. It is usually already pre-installed. Otherwise, depending on your mobile phone, you can store them in the Google Play Store or Apple App Store free of charge for contactless payments via your mobile phone. You can find your card details in the Regional Hero app and click on “Card Details” on your Mastercard. For the wallet, you need the card number, the CVC and the expiration date.

‍A little tip: With the icon next to this data, you can copy it directly.

1. click on “+” at the top right of your Apple Wallet

2. then click on “Add debit card” in the bank list, scroll all the way down on “other card”

3. and add the card details

Then simply follow the given steps.

You can also take a closer look here: Further explanation

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How to pay with your virtual Mastercard:

At the checkout, click the button on the right side of your mobile phone twice, authorize yourself with FaceID or your telephone PIN and hold the phone to the card reader - that's it.

1. Open the Google Wallet app

2. Tap “Add a payment method” at the bottom

3. Tap “manually enter” Enter your card number, CVC, and expiration date

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Then simply follow the given steps.

You can also take a closer look here: Further explanation

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How to pay with your virtual Mastercard:

Tap on the screen and unlock your phone. You don't need to open the Google Wallet app.

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